Shipping policy
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times
Estimated delivery times:
Canada Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Delivery times may vary depending on your location and courier delays.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number.
Incorrect Address Disclaimer
Please ensure that your shipping address is correct at checkout.
Nakyo Beauty is not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
Nakyo Beauty is not responsible for delays caused by the shipping carrier.
If your package is significantly delayed or lost in transit, please contact us at angella@nakyobeauty.ca and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
International Shipping
International shipping times vary depending on destination and customs processing.